Everything you need to know about Managed Endpoint Detection and Response and its Benefits


Endpoint Detection and Response (EDR) and Managed EDR (MDR) are cornerstones of modern security posture, just as antivirus and firewalls were 15 years ago. With advanced threats and the consequences of compromise high, the defense of the endpoint has been forced to evolve into an architecture that anticipates and pre-emptively protects from threats identified by known behavioral patterns. 

What is the difference between EDR and Endpoint Protection (AV)? 

The short answer is – Endpoint Protection finds evidence of compromise (anti-virus) and EDR detects malicious behaviour that could result in compromise. 

Traditional Endpoint Protection is very file focused. It’s a scheduled file scanning application that only detects a threat once it’s manifested as a compromised file. It’s anti-virus and by extension anti-malware. 

By contrast, EDR uses multiple monitoring points to detect attempts to compromise the system. EDR scans memory, running processes, network activity, and common attack rule sets to pre-emptively stop threats before they can change files or exfiltrate data. 

Traditional endpoint protection is a requirement for many organizations and an EDR solution complements it for best the possible endpoint coverage. 

What is Managed Endpoint Detection and Response (EDR)? 

EDR stands for Endpoint Detection and Response. It’s considered the next generation Endpoint Protection because it uses a modern, sophisticated, and data-centered approach to preemptively detect malicious activity and respond to threats before endpoint compromise occurs. It can also be configured to automatically remediate a host if it’s compromised. 

What is an EDR and what does it do? 

Endpoint Detection and Response (EDR), also referred to as endpoint detection and threat response (EDTR), is an endpoint security solution that continuously monitors end-user devices to detect and respond to cyber threats like ransomware and malware.  

Is there a difference between Managed EDR and EDR? 

Managed EDR, or MDR, is a managed security service that outsources the analysis and operation of EDR to maximize its effectiveness. Managed EDR, or MDR, is a refinement of the EDR concept. It’s a managed security service that involves a technically strong team of analysts reviewing EDR data and determining which pieces are useful and which aren’t, then tuning the system to be more efficient and accurate at finding and reporting threats.  

The Key Features Of Our Managed Endpoint Detection and Response (EDR) Service, includes the following:  

Network Care 

  • Monitors inbound and outbound traffic for abnormal behavior 
  • Allows for policy-based control 

Device Care  

  • Granular device control  
  • Policy-driven protocols 

Benefits Of Partnering With CITSYS Limited for your Managed EDR Solution 

  1. A full team of IT security professionals on your side 
  1. The latest in advanced cybersecurity tools and protocols 
  1. An easily budgeted, cost-effective subscription payment for your IT security 
  1. A partner to help you deal with any unanticipated negative IT events 
  1. A team of cybersecurity professionals that stay current with the IT threat landscape 
  1. Peace of mind and confidence in your cybersecurity posture. 

Why you should trust CITSYS Limited for your Managed Endpoint Detection and Response (EDR) 

Many IT decision makers and stakeholders may have doubts in their mind as to why they should outsource their managed EDR solutions. But with CITSYS, you can trust us professional expertise and what our promise to delivering a managed EDR solutions that will  

  1. Give you better protection against zero-day threats 
  1. Help you spot and deal with ransomware attacks more easily and quickly 
  1. Lower your risk profile 
  1. Automatically remediate any system damage cause by malware 
  1. Allow you the flexibility of systems rollback to an uncorrupted state if needed 

What makes an MDR service successful? 

A successful MDR service is a collaboration between teams. The MDR team provides comprehensive knowledge and experience in types of threats and how to mitigate them as well as the methods by which the best and most efficient detection and automated response can be achieved. This is accomplished by using any number of popular EDR products. 

The customer’s team helps to provide necessary access and data from their organization’s network and endpoints, as well as any collected intelligence from prior engagements. 

There are five top customer pain point that would require a managed EDR service for your business or organization. These includes the following:  

  1. Securing Work-from-Home or Mobile Employee Workflow 
  1. Concerned about zero-day malware attacks 
  1. Concerned about being targeted by ransomware 
  1. Cannot tolerate downtime 
  1. Concerned about potential damage to their brand resulting from a malware/ransomware attack. 

This solution is designed for businesses that have a risk profile that cannot be safely covered by traditional antivirus solutions. If a company is dependent upon their technology for daily workflow and will suffer downtime if targeted by ransomware or other malware, they are a good candidate for Managed EDR. 

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Our Value Proposition – Citsys Limited  

Our Managed Endpoint Detection and Response (EDR) tools help you stay one step ahead of the cybercriminals. Instead of relying on traditional antivirus signature databases that have to be updated constantly to stay relevant, our Managed EDR solution uses cutting-edge AI technology to:  

  • Spot traffic that looks suspicious  
  • Deal with that anomaly appropriately  
  • Roll back your systems to an earlier, uncorrupted state if necessary 

Frequently Asked Questions   

  1. Isn’t Antivirus Enough?  

Antivirus is a great and reliable tool. We even suggest it for some low-risk clients. However, antivirus does have drawbacks. For example, antivirus tools work with known malware. If the malware signature is in the antivirus software’s database, the antivirus will send an alert and quarantine that malware. But if that malware signature isn’t in the database, that malware can pass by undetected. 

  1. How do I know if my business is ready for a move from antivirus to Managed EDR?  

If you’re at the stage where your workflow, revenue, and profitability are dependent on access to your computers, servers, and cloud-based IT assets, then it’s time for the switch. 

  1. How is Managed EDR better than Antivirus? 

There are a few things that antivirus can’t do for you that Managed EDR can. 

  • Antivirus can’t spot zero-day malware attacks.  
  • Antivirus can’t stop phishing attacks that are often used in ransomware.  
  • Antivirus can’t automatically remediate a security threat  
  • Antivirus can’t rollback your systems to an earlier uncorrupted state if needed.  
  1. Is Managed EDR worth the investment? 

If Managed EDR keeps your system secure and running through one attack that would otherwise have caused extended downtime, it has paid for itself.  

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